const helpCenterQsData = [
    {
        sectionTitle : 'Orders',
        sectionId: 'orders', 
        sectionContent : [
            {
                sectionQuestion : 'I\'ve ordered and haven\'t received my tickets - what can I do?',
                sectionAnswer : 
                `
                <p>
                    Most of our tickets are confirmed instantly when you purchase. To confirm your order, we send an email.
                </p>
                <p>
                    Some tickets require confirmation; during working hours this can lead to a delay of up to one hour or longer if outside of business hours. If this is the case, this will have been communicated to you at the time of booking. If you haven\'t received your confirmation 48 hours after ordering, please contact us.
                </p>
                `
            },
            {
                sectionQuestion : 'Can I book locally or on-site?',
                sectionAnswer : 
                `
                <p>
                    Because we work with a variety of vendors from all around the world, you can only make bookings either via our website, mobile app and under certain circumstances over the phone.
                </p>
                `
            },
            {
                sectionQuestion : 'Can I make a change to my reservation once I have confirmed it?',
                sectionAnswer : 
                `
                <p>
                    In most cases, you can. Please note, changes may have additional charges since prices are subject to change. Make sure you request your change as soon as possible for us to be able to assist you.
                </p>
                <p>
                    If your request is not cancellable, it will depend on how far in advance you notify us or the local provider about your change request.
                </p>
                <p>
                    Remember, if your request is still within the cancellation cut-off, you could simply cancel your existing reservation and rebook it with the correct details.
                </p>
                
                `
            },
            {
                sectionQuestion : 'The venue won\'t let me in and say that my tickets are invalid. What can I do?',
                sectionAnswer : 
                `
                <p>
                    We only sell official tickets so you can rest assured that your tickets are valid.
                </p>
                <p>
                    If you are refused entry due to invalid tickets, please read your confirmation email to make sure you have booked the correct date or time and followed all instructions - occasionally there are special instructions that customers need to follow in order to get their tickets before going to the venue entrance.
                </p>
                <p>
                    If you\'re still having issues with your tickets, please contact us.
                </p>
                `
            },
            {
                sectionQuestion : 'The operator doesn\'t have record of my booking? What can I do?',
                sectionAnswer : 
                `
                <p>
                    If the venue or operator does not have a record of your booking, please contact us and have your confirmation email on hand.
                </p>
                `
            },
        ]
    },
    {
        sectionTitle: 'Cancellations',
        sectionId: 'cancellations',
        sectionContent: [
            {
                sectionQuestion : 'Where can I find my order number?',
                sectionAnswer : 
                `
                <p>
                    Your order number is found in the email we send to you immediately after your order is confirmed, as well as on your ticket voucher in PDF format. Look for the \'order number\' in the table that gives an overview of your payment. You\'ll need this number if you contact customer service.
                </p>
                `
            },
            {
                sectionQuestion : 'Can I cancel my order and get a refund?',
                sectionAnswer : 
                `
                <p>
                    Whether we can process such a refund for your ticket(s) will depend on the policy of the venue or supplier. You can find the cancellation policy on the product page in the app, in the section titled \"Additional Info\".
                </p>
                `
            },
        ]
    },
    {
        sectionTitle: 'Transportation and Accommodations',
        sectionId: 'transportation-accommodations',
        sectionContent: [
            {
                sectionQuestion : 'Does the operator provide child seats?',
                sectionAnswer : 
                `
                <p>
                    Many operators are able to provide child seats. Once you receive your ticket, we recommend contacting the local operator directly to confirm this information.
                </p>
                <p>
                    NOTE: There may be an additional cost involved, depending on the local tour operator.
                </p>
                `
            },
            {
                sectionQuestion : 'Will my luggage fit the vehicle?',
                sectionAnswer : 
                `
                <p>
                    Anything that needs to be stowed away in the trunk of the vehicle will be considered luggage. We consider carry-on to be smaller bags such as a handbag, shoulder bag or briefcase as these can be placed at your feet or on your lap inside of the vehicle.
                </p>
                <p>
                    Please note, a standard large bag is 62 linear (total) inches (157.48 cm) or 27" x 21" x 14" (68.58cm x 53.34cm x 35.56cm) and 50 pounds (22.68kg). This is based on the standard most airlines used for checked bags.
                </p>
                <p>
                    If you have oversized luggage or concerns about the capacity of the vehicle, we recommend contacting the local operator directly to confirm this information.
                </p>
                `
            },
            {
                sectionQuestion : 'What is a Private Van?',
                sectionAnswer : 
                `
                <p>
                    A Private van is usually a van for 7-11 people that will transport you and your friends between one location and the airport.
                </p>
                `
            },
            {
                sectionQuestion : 'What is a Shared Ride Shuttle?',
                sectionAnswer : 
                `
                <p>
                    A Shared-ride shuttle is a shuttle that stops at an average of 2-4 locations. You could be the first dropped off or picked up, or possibly the last. Usually, shared-ride shuttles offer a substantially reduced fare vs. private transfer options but take slightly longer. Please note, a Shared ride may take up to 45 minutes to arrive to pick you up at the airport or 20 minutes for a trip to the airport.
                </p>
                `
            },
        ]
    },
    {
        sectionTitle: 'General',
        sectionId: 'general',
        sectionContent: [
            {
                sectionQuestion : 'What do you do with my personal information?',
                sectionAnswer : 
                `
                <p>
                    We don\'t sell your personal information and we only share information with third parties that is necessary to complete or provide services in relation to your order, such as the venue you will be visiting. We follow all GDPR guidelines. Please read our Terms and Conditions and our Privacy Policy for more information.
                </p>
                `
            },
            {
                sectionQuestion : 'How can we help?/Contact Us',
                sectionAnswer : 
                `
                <p>
                    If you are unable to find the answer you need in our customer help center, please feel free to contact our support agents.
                </p>
                `
            },
            {
                sectionQuestion : 'Do I need travel insurance?',
                sectionAnswer : 
                `
                <p>
                    At this time, we don\'t offer travel insurance, however, our products can be covered under various independent insurance programs. While travel insurance is not required, we highly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your travel purchases.
                </p>
                `
            },
            {
                sectionQuestion : 'Will I need a visa or other documentation?',
                sectionAnswer : 
                `
                <p>
                    We\'re not able to offer advice regarding visas, passports or health requirements for international travelers. Please check with your country\'s consulate office for the most up-to-date details regarding the above.
                </p>
                <p>
                    Some of our products do require specific identification (such as a valid driver's license for self-guided tours where you will be driving.)  These requirements will be found on the product page under the 'Additional Info' section of the website.
                </p>
                `
            },
        ]
    },
    {
        sectionTitle: 'Parking',
        sectionId: 'parking',
        sectionContent: [
            {
                sectionQuestion : 'How do I get to the lot?',
                sectionAnswer : 
                `
                <p>
                    All parking lots are just minutes away from the airport, train station, or seaport you've selected. You can see the location of the lot before you book by clicking on the "Location" section.
                </p>
                <p>
                    Once you reserve your space, you'll receive a confirmation email with all the information on how to get to the parking lot, as well as the phone number for the lot management or owner.
                </p>
                `
            },
            {
                sectionQuestion : 'How do I drop off or pick up my vehicle?',
                sectionAnswer : 
                `
                <p>
                    Upon your arrival to the lot, you will either be greeted by a partner agent or there will be a kiosk for you to check-in.
                </p>
                <p>
                    The booking information will be sent in advance by email and will also be saved in your account under \'My Orders\' so you can retrieve it any time.
                </p>
                `
            },
            {
                sectionQuestion : 'How do I extend my reservation?',
                sectionAnswer : 
                `
                <p>
                    Your rental is booked based on the lot\'s availability. If the lot is still available for the duration you would like to extend for, there will be an additional charge to  alter your booking.
                </p>
                `
            },
        ]
    },
]